Personalized Videos, Cards & Invitations: Our video invitations are Made-to-Order. Therefore we do not offer refunds. If you have placed an order by mistake, please contact us right away and you may be eligible for a refund. Refunds will only be considered if work has not yet begun on your personalized order. 

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DIY Canva Templates: These are instant digital downloads that you will have access to immediately after purchase. Therefore, we do not allow cancellations or issue refunds for any reason.

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CUSTOMER SUPPORT

For customer support, please contact us at animationinvitations@gmail.com or by phone at 480.206.1884.